Cancellation Policy

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Cancellation Policy – Love Your Feet Podiatry

To ensure we can provide timely care to all patients, we require adequate notice for appointment changes.

1. Notice Period

We require at least 48 hours’ notice for any cancellation or rescheduling.

2. Late Cancellations & Missed Appointments

Appointments cancelled with less than 48 hours’ notice, or missed appointments, may incur a $100 cancellation fee.

This fee reflects the cost of reserved clinical time and the impact on other patients.

3. Late Arrivals

If you arrive more than 15 minutes late, your appointment may be treated as a missed appointment and the cancellation fee may apply.

4. Deposits

Where a deposit is required:

• Deposits are generally non-refundable
• However, they will be handled in accordance with Australian Consumer Law

5. Exceptions

We understand that emergencies happen. Fees may be waived at our discretion in genuine or unforeseen circumstances.

By booking an appointment, you agree to this cancellation policy.